CAREER DEVELOPMENT

• Thomas McCarthy’s Selling Techniques Program
• Skill Path Seminars’ Managing Multiple Priorities
  
• Achieve global Learning International Professional Selling Skills
• Sheraton’s Behavioral Training Certificate
  
• Sheraton’s Six Sigma Certification
• TIPS Certified
• Certified in Sanitation

 

CAREER PROFILE

• A highly resourceful and creative individual with over 20 years of experience in Food and Beverage management. Offers strong communication and organizational skills. An innovative leadership style, and a track record of excellence.
• Proven success in developing and implementing effective sales programs, capturing new markets, and increasing revenues through effective management of employees and controllable expenses.
• Exhibits additional expertise in developing and implementing technology solutions to meet the needs of a business in both operations and management areas.
• Proficient in the applications of Microsoft Word, Microsoft Excel, and Outlook. Some familiarity with Macintosh environments.

PROFESSIONAL EXPERIENCE

Charlie Brown’s Steak House, Springfield, PA. USA. May 2006 to May 2010

Senior Manager

Fox and Hound, Philadelphia, PA. USA. March 2005 to May 2006

General Manager

Responsible for all aspects of restaurant operations and results. Built sales by soliciting college alumni groups to watch their football teams on Saturdays. Created sports schedules every weekend, so guests could see which game would be on which TV, and at which time. Reversed serious problems in staffing, and guest traffic.
Sheraton Park Ridge, King of Prussia, PA. November 2003 to March 2005
Banquet Manager
managed a 15,000 square foot banquet facility servicing both corporate events and social functions. Introduced systems to improve efficiency of food service. Successfully reorganized a department which was without effective management for two years. Sales increased thirty-five percent through proactive management, and guest retention by increasing service standards, and increasing repeat business by consistently building on team training. Reduced costs by eleven percent by implicating new controls, and increasing productivity of hourly labor.

AT&T Wireless, Bensalem, PA. April 2000 to November 2003

Account Executive

Successfully met or exceeded a monthly sales quota of sixty new lines every month through effective prospecting, customer service, sales technique, and follow through. While not limited to one specific industry, a large portion of my efforts were focused on health care related businesses. Approximately thirty percent of leads were generated from AT&T, the remaining seventy percent were generated through effective canvassing of territories.

S.W. Bajus Limited, Bryn Mawr, PA. August 1992 to  March 2000

Director of Food and Beverage. The Radnor Hotel, St Davids, PA

Enjoyed a progressive career, earning four promotions in less than eight years based on consistently superior performance in sales and marketing, operations management, guest relations, and cost control. Exercised responsibility for the management of Food & Beverage, and Banquet operations with annual sales of eight million dollars. Utilized strong business acumen, initiative, and computer skills to implement ongoing enhancements to the hotel’s business systems, and serve as a primary representative in the company for the resolution of system-related problems.

OTHER RELATED EXPERIENCE

Consultant to the U.S. Senate

Worked closely with Senator Santorum to reorganize the senate dining facilities in the Capitol Building. Applied expertise in staffing, inventory management, and cost control to reverse a $2.3 million annual loss.

Restaurant Critic for Main Line Magazine. Responsible for writing review of area restaurants on a monthly basis.

Please contact me for more assignments on Hotel and Restaurant Projects, specialty services, personality development Staff grooming, for organizing Food Festivals, curriculum designing,
writing Cookery books and also faculty services.